Meet your team

At Retriever, we have a connection to our customers that sets us apart from the competition. We offer you full local support. One of our team members is always close by, ready to step in to help with any problem. Our merchants become more than just our customers – they become our friends. We are committed to quality service. And it shows in our community connections through Chamber memberships, service organizations, and the Better Business Bureau. Our goal is building a long-term network of clients. Servicing you today – and tomorrow – for all your processing needs.

One of our team members is always close by,
ready to step in to help with any problem

Mike Swoboda

Mike Swoboda is the owner of Retriever Payment Systems. He began the firm in 2005 in Memphis and expanded to Central Florida in 2006. Mike brings years of retail experience and a desire to make credit card processing easier and more affordable. Mike is an active Rotarian and heavily involved in the community. He is determined to continue to make a difference for you by offering fairness in pricing and honesty in all of your dealings with us. Our firm is Better Business Bureau A Rated because of these standards. Although Mike graduated from Florida Atlantic University, two of his sons went to Florida State and turned him into a dedicated Seminole fan.


Dana Nordwall

Dana Nordwall manages our Mid-South Office. She joined Retriever after 25 years of B2B sales and banking experience in the Memphis market. That experience has made her an expert at dealing with any problems that arise. Dana is the go-to person in Tennessee and Arkansas. She has developed a great rapport with our business partners. Dana and her family enjoy sports and are big Miami Hurricanes, St. Louis Cardinals, and Tiger basketball fans!!!


Karla Wilson

Karla Wilson is our Area Vice President of Northeast Arkansas & has been with Retriever since 2006. Karla is a member of the Community Arkansas Bankers Association and her local chambers. She has many established banks and businesses in the area and has lived in Manila since she was a child. Karla’s passion lies in helping business owners be more profitable. She offers exceptional customer service to all her customers. Karla and her husband Bruce have four children and two grandchildren; she is a proud Razorback fan and enjoys traveling with her husband while spending time with her family as much as possible. Karla and Bruce are avid supporters of St Jude Hospital.


Matt Swoboda

Matt Swoboda is our Area Representative for Memphis. He has spent most of his life in the area and enjoys networking and meeting other local business professionals. Matt has helped all of his clients save money and time using the newest rate structures and latest technology for their restaurants, bars, and retail stores. Matt is a great cook, and in his free time he experiments with his smoker.


Renee Krieger

Renee Krieger is our Volusia and Seminole County Representative. She specializes in educating her customers on understanding merchant services. Renee has extensive knowledge of the products, software and mobile options involved in our business. She is a board member of Give Kids Safe Shelter, an organization that helps children that have suffered from domestic abuse. Renee is a proud member of the Lake Mary Rotary Group.


Jeff Long

Jeff Long is a Lake County resident and our Lake County Representative. He is outgoing and great at introducing credit card processing to you in a way that is simple and manageable. Jeff boasts six years of credit card processing experience and always strives to keep up to date on the constantly changing industry. He makes it his personal goal to make your credit card transactions smooth and cost-effective. Jeff’s two children are actively involved in cheerleading and sports. On his days off, he loves to relax with his wife and kids.


Robyn Keyt-Hicks

Robyn Keyt-Hicks is our Polk and Highland County Representative. She has lived and worked in the area for more than 20 years, and is well known for being the best customer service provider. Customers always come first! Robyn works with you to acquire the best and most balanced solution for your business. Robyn enjoys spending time with her husband and grandchildren whenever possible.  She is very active as an Ambassador to the Winter Haven Chamber and has enjoyed serving in many capacities for the past 15 years.   Robyn looks forward to helping your business by connecting you.


Bobbi Govanus

Bobbi Govanus is our Vice President of Marketing. She has a passion for helping businesses succeed - she used to own her own business and has learned the hard way! Bobbi has impressive marketing skills, which you’ll find is a great added benefit of being a Retriever client. She is a master at offering ways to improve your product and get your service noticed. She also provides innovative solutions for receiving payment from your customers. Bobbi is extremely active in the community and will not hesitate to introduce you to her connections. She is originally from Missouri and most recently from Minnesota. Bobbi is an avid reader - and is a published author! Her favorite pastimes are cruising and spending time with her grandchildren and is happiest when she can combine the two.


Laura Jacob

Laura Jacob, joined our team August 2015 and is our Office Manager. She loves helping customers resolve their issues and is like a bull dog, hanging in there until problems are settled for all concerned. Laura has over 28 years of experience running an office and we are so happy to have her. Laura helps to run her son’s baseball team and is his chauffeur for all the activities that he actively pursues. Laura loves Florida and has called it home for most of her life.


If you are looking to join an organization that is built on the principal of rewarding success and effort, this might be an opportunity for you. Our customized marketing approach is ideal for any market. Looking for Outgoing Sales Focused Individual to meet Business owners and set appointments.

Looking for Outgoing Sales Focused Individual to meet Business owners and set appointments.


  • Outgoing & Business Minded
  • Reliable Transportation
  • Professional wardrobe

What we are looking for you to do:

  • Call on New Businesses in person
  • Set Appointments for Company Representatives to visit the business owner
  • Work a minimum of 10 hours per week on your own schedule & at your discretion

What we provide:

  • Training on our product and skills needed to be successful
  • Excellent working relationships that will last a lifetime

What is in it for YOU!

  • Weekly stipend to cover expenses
  • Mentorship with Seasoned Professional Sales professionals
  • Per appointment Bonus
  • Bonus Structure for closed business

Full and part time positions available with performance-based compensation. If interested in more information, e-mail resume to